Payment, Shipping, and Return Policies

Payment Policies

Official PayPal Seal

We have selected PayPal as our online payment processor. PayPal accepts Mastercard, Visa, Discover, and American Express. If you have a PayPal account, you may transfer funds from any accounts you've linked with PayPal. Please note that if paying by E-check, we will wait until the check clears prior to shipping the order, which is usually 4 business days.

Shipping Policies

For in stock items, we ship within 48 hours after placement of your order (Monday - Friday). If we are out of stock on a particular item that you ordered, we will notify you by email within 24 hours (Monday - Friday) and you may substitute an item or we will refund your money for that item.

We ship via USPS Priority Mail, USPS Parcel Post, or FedEx Ground. Items should arrive within 5-7 business days after order is shipped. We currently only ship domestically within the continental United States.

Guarantee & Return Policy

Your happiness is our top priority! We believe our products to be of the highest quality, so please contact us if you are not satisfied for any reason. We will accept returns on any unused item for up to 30 days after purchase (excluding clearance, bulk, & custom items). Simply email us and we will work with you on the return. We will offer a replacement item or your money back , whichever you prefer. (However, shipping costs are not refundable.)

Email: service@manolashandmadesoaps.com